Microsoft Dynamics CRM: find cases that have been close within 2 days -


i'm trying generate list of cases in system has been closed within 2 days, don't know base way it, apart running through cases , comparing created on resolved date. there other ways it? there build in function solve such trivial task?

thank you

when case/incident resolved new record created: case resolution semi-hidden crm record type.

you can use advanced find create view of this:

advanced find case resolution activity type

this allow create view. unfortunately can't include view in list of incident views (along active cases, resolved cases, etc)


Comments