Azure Virtual Machine is stuck in Running (Provisioning) mode -

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we created image virtual machine running fine on azure(from last 1 year). machine has lots of configuration. executed sysprep utility , created image. followed steps mentioned in below article.

http://www.windowsazure.com/en-us/manage/windows/how-to-guides/capture-an-image/

now trying create vm using image , received provisioning timeout issue 2 times. no further information received along time out issue. started 1 more time, still it’s showing in provisioning mode.

vhd of actual machine still available in storage. tried create machine disk option. in case machine created , status shown running, rdp didn't worked. following information missing on machine:

1) host name

2) rdp certificate thumbprint

we need assistance original machine. please suggest it’s critical production.

i had same problem. it's because accidentally skipped second part of step 4 of this article

in system cleanup action, select enter system out-of-box experience (oobe) , make sure generalize checked. more information using sysprep, see how use sysprep: introduction.


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